At EVZON.in, we are committed to delivering your orders in secure packaging within the promised time frame. Here’s everything you need to know about our shipping and delivery policy:
General Shipping Guidelines
- We process and ship orders throughout the week, excluding Sundays and public holidays.
- To ensure fast and safe delivery, we partner with reputed courier agencies. If courier service is unavailable in your area, we will ship your order via Government Registered Post or Speed Post.
Order Dispatch & Delivery Time
- Orders are dispatched within 3 working days or as per the delivery date specified at the time of purchase.
- Most orders are delivered within 7 to 8 working days.
- Delivery will be made to the address provided at checkout.
Free Shipping
- We offer free shipping on all orders across India.
- Currently, we do not ship outside India.
Damaged or Tampered Packages
- If you receive a package that is damaged or tampered with, please:
- Refuse to accept the delivery.
- Return the package to the delivery agent.
- Immediately contact us at +91 8769212226 or email us at [email protected] with your Order ID.
We will replace the product at no additional cost, provided the original tags and packaging remain intact when returned.
Shipment Tracking
- Once your order is dispatched, we will notify you via email, SMS, or WhatsApp with the tracking details, including the tracking number and courier company’s website link.
- Please allow up to 24 business hours for the tracking information to be updated on the courier’s website.
Billing & Shipping Address
- The billing address is where the customer receives their invoice.
- The shipping address is where the order will be delivered.
Delays in Delivery
- Shipping times mentioned on our website are approximate and subject to factors beyond our control. Delays may occasionally occur due to unforeseen circumstances.
- If an item is out of stock or there’s an unusual delay, we will notify you via email.
- Delivery dates are approximate, and we are not liable for delays. In some cases, we may deliver orders in multiple shipments or issue a refund for unfulfilled parts of your order.
If you have further questions or concerns, feel free to reach out to us at [email protected] or call us at +91 8769212226.
Thank you for choosing EVZON.in!