1. **Introduction**
Welcome to Evzon! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.
2. **Eligibility**
You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you meet this eligibility requirement.
3. **Use of the Website**
You agree to use our website for lawful purposes only. Any unauthorized use of the website or its content may result in termination of your access.
4. **Product Information and Pricing**
Evzon strives to provide accurate product descriptions and pricing. However, we do not guarantee that product descriptions, images, or prices are error-free. Prices are subject to change without prior notice.
5. **Order Placement and Acceptance**
Placing an order on our website constitutes an offer to purchase. Evzon reserves the right to accept or decline your order for any reason, including product availability or inaccuracies in pricing or product information.
6. **Intellectual Property**
All content on the Evzon website, including images, text, and logos, is the property of Evzon and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
7. **Limitation of Liability**
Evzon is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product.
8. **Governing Law**
These Terms and Conditions are governed by the laws of Gandhinagar, Gujarat. Any disputes shall be resolved in the courts of this jurisdiction.
9. **Amendments to the Terms**
Evzon reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after such changes constitutes your agreement to the revised terms.
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**Privacy Policy (PP)**
1. **Introduction**
Evzon is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
2. **Information We Collect**
– **Personal Information**: Name, email address, phone number, billing, and shipping addresses.
– **Payment Information**: Payment card details are processed securely and not stored on our servers.
– **Usage Data**: Information about how you interact with our website, including IP address, browser type, and browsing behavior.
3. **How We Use Your Information**
– To process and fulfill your orders.
– To communicate with you regarding your purchase or account.
– To improve our website and services.
– For marketing purposes, if you have opted in to receive promotional material.
4. **Data Sharing**
We do not sell or trade your personal information. However, we may share it with trusted third parties for order fulfillment, payment processing, or as required by law.
5. **Data Security**
We implement robust security measures to protect your information. However, no method of online transmission or storage is 100% secure.
6. **Your Rights**
– Access, update, or delete your personal information.
– Opt-out of receiving marketing communications.
– Request a copy of the data we hold about you.
7. **Policy Updates**
This Privacy Policy may be updated periodically. Changes will be posted on this page with the updated revision date.
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**Shipping Policy**
1. **Shipping Locations**
We offer shipping to all major locations globally. Certain remote areas may incur additional charges or longer delivery times.
2. **Order Processing Time**
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
3. **Shipping Methods and Delivery Time**
– Standard Shipping: 5-7 business days.
– Expedited Shipping: 2-4 business days (additional charges apply).
Delivery times may vary based on the destination and shipping method chosen.
4. **Shipping Charges**
Shipping fees are calculated at checkout based on the weight and destination of your order. Free shipping is available for orders above ₹500.
5. **Tracking Your Order**
A tracking number will be provided once your order has been shipped, allowing you to monitor its progress.
6. **Shipping Issues**
Evzon is not responsible for delays caused by carriers or customs clearance. In the case of damaged or lost items, please contact us within 7 days of delivery.
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**Return and Refund Policy**
1. **Return Eligibility**
Products may be returned within 7 days of delivery if they are unused, undamaged, and in their original packaging. Customized or made-to-order items are not eligible for return unless defective.
2. **Return Process**
– Contact our customer support team at +91 8769212226 / [email protected] to initiate a return.
– Provide proof of purchase and details of the issue.
– Pack the item securely and ship it back to the address provided by our team. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
3. **Refunds**
– Refunds will be processed within 7 business days of receiving the returned product.
– The refund will be credited to the original payment method within 7 business days.
4. **Exchanges**
Exchanges are available for defective or damaged items. Contact our customer support team for assistance.
5. **Non-Returnable Items**
– Used or damaged items.
– Items marked as final sale.
6. **Damaged or Defective Products**
If you receive a damaged or defective product, please contact us within 7 days of delivery with photos and details of the issue. We will arrange for a replacement or refund as applicable.
